- All pieces are made-to-order and may be returned for store credit only.
- Custom made pieces are non-refundable, please view our repurpose options.
We cannot cancel an order for a refund after it is placed and in production. Items generally go into production within 24 hours of being ordered.
If for any reason an item (not custom made) does not work out for you within 7 days of being received, your purchase may be returned if unworn and in as new condition for store credit only. Please email firstname.lastname@example.org and process your return accordingly. HANIA will reply you with a credit invoice once item is received and approved for return.
If you received a damaged or defective item, please email email@example.com as soon as possible with your order number and a photo of the garment.
Send all returns to:
HANIA New York
16 West 56th Street, Floor 4
New York, NY 10019 USA
Please be sure to include
Your shipping address
Your email address
Please note that HANIA New York cannot be held responsible for packages shipped to us. We recommend that you use a trackable shipping service.